General Queries

  1. How to change my registered email address/mobile number?
  2. Not receiving Notifications ? Want to stop Notifications?
  3. TagMango App keeps crashing or Gets stuck!
  4. What does TagMango do?
  5. What are active and inactive subscribers in a Creator's account?
  6. What assistance is provided by TagMango?

Creator: How to?

  1. How to Create a New Service on TagMango?
  2. How to conduct Workshops or Create Group video calls on TagMango?
  3. How to build a Pre-Recorded course on TagMango?
  4. How to refresh payment status?
  5. How to create a Landing Page for an offering on TagMango?
  6. How to generate a Discount Coupon?

Subscriber: How to?

  1. How do I cancel a subscription?
  2. How to join Live Session/Webinar?
  3. Steps to Change Personal Details - Registered Email Address/Mobile Number
  4. How to access my workshop/course after purchase?
  5. How to connect with my Creator on TagMango?
  6. How to request a Refund?

Subscriber: Common Issues

  1. Purchased Workshop but haven't received Session Link!
  2. Workshop/Course Completed but Certificate not Issued
  3. Purchase Complete but Next Steps Unclear
  4. Can't Access Recording for Workshop Purchased
  5. Received Confirmation but Can't Access Subscription on TagMango App
  6. Amount debited but No Confirmation Email

Creator: Payments, Withdrawal and Invoices

  1. My withdrawal status shows processed, but I haven't received my payment. What should I do?
  2. How to change the bank account where I receive my earnings?
  3. How to check my withdrawal history?
  4. What is the payout procedure on TagMango?
  5. How can I as a Creator check my mango specific and total earnings?
  6. What are the payment gateways supported by TagMango?

Sign-Up Process

  1. How do I become a TagMango Creator?
  2. Do I need a minimum following to become a Creator?
  3. Can I be a subscriber and a creator?
  4. Are there any age restrictions?
  5. What are the major steps involved in the login process for a creator?
  6. If I am a creator, can I subscribe to someone else’s mango?