Purchased Workshop but haven't received Session Link!

Are you sure this is a live workshop? 

If no, you can simply download the TagMango app and log in using your registered mobile number/email id. Your registered mobile number/email id is the same in which you received the OTP and the purchase confirmation.

Feed_video.jpeg    Courses_section.jpeg

Once logged in, tap on the Feed section from the bottom tray and scroll through the feed or select your creator from Manage creators panel at the top. Your creator must have posted the video and other assets here for your perusal. Alternatively, you can check the Course section if the creator has created a full-fledged for you. 

If yes, log on to the TagMango app and check the Feed section following the steps mentioned above. Creators usually post the session link (Zoom link/ Facebook/ G-meet etc.) 24 hours before the session in the Feed section. You can even check the particular mango room in the Messages section and see if the creator has shared any details there. 

If the workshop starts in less than 24 hours and you have still not received the session link, please reach out to support@tagmango.com with your name, your registered mobile number, email and the service you purchased. Once you share the complete information, the team shall resolve the issue on priority.