For Indian subscribers, TagMango usually sends notifications over 3 different channels - App notifications, Emails and Whatsapp (if your registered number has Whatsapp). 

For International subscribers, TagMango send notifications over 2 channels - App notifications and Emails.

    

In order to enable/disable notifications, just download the TagMango app and log in using your registered mobile number/email id via OTP. Once logged in, tap on the bottom right circle to go to the Profile section and then tap on Settings. There would be buttons to enable/disable the notifications of your choice and you can even decide whether or not you wish someone to be able to DM you in the messages section. 

In case you are still facing an issue, please reach out to support@tagmango.com with your name, your registered mobile number, email, the service you purchased and a screenshot/screen-recording of the issue. Once you share the complete information, the team shall resolve the issue within 72 hours.